Why did my donation fail?


Payments can fail for lots of reasons.  Most often this happens because we are not able to verify the account you are making a payment to or if the information entered during the payment was incomplete.   A payment will also fail if the payment violated our Terms of Service, or if a donation was made to an Anython that is cancelled or deleted. 

They can also fail because your credit card sees that the transaction is outside of your normal spending habits and blocks it.  If this is the case, you’ll need to call your bank to authorize the transactions.  Still need help?  Click here to email us.

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